User Support

HAZUS-MH: User Support

HAZUS-MH: User Support

HAZARD-Tech is pleased to offer a special Help Line for HAZUS-MH Users in Texas. It is supported by the Texas Geographic Society and can be accessed by telephone at 512-912-9695 or use the E-mail submittal form.

HAZARD-Tech has other resources that may be able to assist you through the Technical Info section that includes FAQ's, Quick Demos, and Hot Items.

Or if you prefer, you may contact the standard FEMA Technical Support line at 1-877-283-8789 or by using one of the following E-mails.

HAZUSGenHelp@nibs.org to reach the National Institute of Building Sciences
with general questions
HAZUSQuakeHelp@pbsj.com to reach PBS&J for Earthquake Model
questions and questions on installing HAZUS and creating study regions
HAZUSFloodHelp@absconsulting.com to reach ABS Consulting for Flood
Model questions
HAZUSWindHelp@ara.com to reach Applied Research Associates for
Hurricane Model questions

For more detail on the FEMA-sponsored HAZUS-MH Technical Support, please read the HAZUS-MH Technical Support Guidance document